Information Technology Pay Plan

Grade

Min

Market

Max

12

$101,657.06

$127,071.33

$158,839.16

11

$90,765.23

$113,456.54

$141,820.68

10

$82,513.85

$103,142.31

$128,927.89

9

$73,673.08

$92,091.35

$115,114.19

8

$65,779.54

$82,224.42

$102,780.52

7

$60,906.98

$76,133.72

$95,167.15

6

$55,877.96

$69,847.45

$87,309.31

5

$50,798.15

$63,497.68

$79,372.10

4

$44,954.11

$56,192.64

$70,240.80

3

$40,137.60

$50,172.00

$62,715.00

2

$36,160.00

$45,200.00

$56,500.00

1

$32,000.00

$40,000.00

$50,000.00

Security and Compliance

Family Description


Roles in this job family are accountable for the development, implementation, and monitoring of tools and processes that protect the confidentiality, integrity, and availability security of all State IT and compliance with all relevant laws and policies.

Jobs and Descriptions


Cybersecurity Analyst I

First-level Security and Compliance position that works within the framework of established security and compliance policies and procedures. Conducts monitoring of data security and implements controls as directed. Assists in firewall configuration. Conducts data security remediation such as security patching. Reviews data logs and activities and notifies more senior staff of “exceptions.” Delivers security awareness training. Provides input to the preparation of disaster recovery plans. Prepares documentation for all actions taken.

Typically requires Bachelor’s Degree and 0-2 years of relevant experience.
OCCU: 9540
Pay Grade: IT04


Cybersecurity Analyst II

Second-level professional position accountable for performing a wide range of security procedures and processes necessary to ensure the safety of information systems and assets and protect systems and data from intentional or inadvertent access or destruction. Ensures that users understand and adhere to the necessary procedures and processes to maintain security. Conducts audits for regulatory and standards compliance. Provides input into the development of security policies. Prepares disaster recovery plans. Designs and delivers security compliance training. Conducts IT data and security forensic investigations. Requires knowledge of domain structures, user authentication and digital signatures. Requires in depth knowledge of intrusion detection and internet architecture. Provides advice to management on “balance” between business needs and data security. Provides moderately complex technical support in relevant field of discipline. May serve as project lead and provides technical direction to lower level team members.

Typically requires a Bachelor’s Degree and 2-5+ years of IT experience with emphasis in security and compliance.
OCCU: 9541
Pay Grade: IT06


Cybersecurity Analyst III

Third-level professional position accountable for performing a wide range of complex security procedures and processes necessary to ensure the safety of information systems and assets and protect systems and data from intentional or inadvertent access or destruction. Ensures that users understand and adhere to the necessary procedures and processes to maintain security. Conducts the most complex audits for regulatory and standards compliance. Provides input into the development of security policies. Prepares disaster recovery plans. Designs and delivers high level security compliance training. Conducts complex IT data and security forensic investigations. Requires knowledge of domain structures, user authentication and digital signatures. Requires in depth knowledge of intrusion detection and internet architecture. Provides advice to management on “balance” between business needs and data security. May function as team lead or supervisor of lower-level positions.

Typically requires a Bachelor’s Degree and 5-8 + years of IT experience with emphasis in security and compliance.
OCCU: 9542
Pay Grade: IT08


Cybersecurity Analyst IV

Fourth-level professional position accountable for oversight of the technical, physical, and administrative security of information systems in assigned functional areas. Oversees the development and deployment of security technology and processes in designated functional area. Ensures data is safe from alteration and erasure. Manages the workload and deliverables for assigned resources. Frequent liaison with Chief Information Security Officer (CISO) to ensure work is performed in accordance with enterprise security standards. Oversees training of employees in data security. Provides complex technical support in relevant field of discipline. May serve as project lead or provide supervision and technical direction to lower level team members. Mentors less experienced staff.

Typically requires a Bachelor’s Degree and 7-10+ years of IT experience with emphasis in security and compliance.
OCCU: 9543
Pay Grade: IT10


Cybersecurity Analyst Team Lead

Supervisory/Managerial position accountable for security and compliance operations statewide or for a large or complex agency, responsible for overseeing the enhancement and maintenance of databases at the high end of complexity and high risk or impact for assigned organizational areas. Manages a security and compliance team and lower level of Security and Compliance professionals or technicians. Interacts with stakeholders and high level business users. Manages vendor relations.

Typically requires a Bachelor’s Degree and 10+ years of IT experience with emphasis in security and compliance.
OCCU: 9544
Pay Grade: IT11

Image
IT Icon

Information Technology Pay Plan

Information Technology Pay Plan

Grade

Min

Market

Max

12

$101,657.06

$127,071.33

$158,839.16

11

$90,765.23

$113,456.54

$141,820.68

10

$82,513.85

$103,142.31

$128,927.89

9

$73,673.08

$92,091.35

$115,114.19

8

$65,779.54

$82,224.42

$102,780.52

7

$60,906.98

$76,133.72

$95,167.15

6

$55,877.96

$69,847.45

$87,309.31

5

$50,798.15

$63,497.68

$79,372.10

4

$44,954.11

$56,192.64

$70,240.80

3

$40,137.60

$50,172.00

$62,715.00

2

$36,160.00

$45,200.00

$56,500.00

1

$32,000.00

$40,000.00

$50,000.00

Quality Assurance

Family Description


Roles in this job family are accountable for development and utilization of quality assurance and control methodologies and processes to ensure applications and systems perform in accordance with defined specifications.

Jobs and Descriptions


Quality Control Specialist I

First-level Quality Assurance position that is typically accountable for quality assurance, control methodologies, and testing of the least complex systems. Utilizes pre-existing testing. Coordinates the timing of releases and executes release management processes. Conducts pre-and post-implementation testing. Executes test plans. Conducts defect tracking. Gains an understanding of user requirements and reviews requirement specifications. Coordinates user acceptance in accordance with the specifications established. Conducts regression testing. Works under general supervision and is likely to escalate more complex issues that are discovered through the testing process to a higher level resource.

Typically requires Bachelor’s Degree and 0-2 years of relevant experience.
OCCU: 9496
Pay Grade: IT03


Quality Control Specialist II

Second-level Quality Assurance position accountable for quality assurance, control methodologies, and testing of moderately complex systems. Provides input to the design and development of test scripts and the adaptation of testing scripts from source manufacturers. Coordinates the timing of releases and executes release management processes. Conducts pre-and post-implementation testing. Creates test plans. Conducts defect tracking. Gains an understanding of user requirements and reviews requirement specifications. Coordinates user acceptance in accordance with the specifications established. Conducts load testing and regression testing. Liaises with other IT functions and vendors to ensure that effective quality assurance processes are maintained and utilized.

Typically requires a Bachelor’s Degree and 3-5+ years of IT experience with emphasis in quality assurance, control and testing.
OCCU: 9497
Pay Grade: IT04


Quality Control Specialist Team Lead

Supervisory position accountable for quality assurance, control methodologies, and testing of the most complex systems. Designs and develops test scripts and adapts testing scripts from source manufacturers. Conducts pre-and post-implementation testing. Creates test plans. Creates processes for defect tracking. Gains an understanding of user requirements and reviews requirement specifications. Coordinates user acceptance in accordance with the specifications established. Conducts load testing and regression testing. Liaises with other IT functions and vendors to ensure that effective quality assurance processes are maintained and utilized. Provides complex technical support in quality assurance, control and testing techniques and protocols. Supervises Quality Assurance professionals.

Typically requires a Bachelor’s Degree and 5-8+ years of IT experience with emphasis in quality assurance, control and testing.
OCCU: 9498
Pay Grade: IT06


Quality Control Specialist Supervisor

Supervisory/Managerial position accountable for the management of the development, enhancement, and maintenance of complex quality assurance, control methodologies, and testing systems for assigned organizational areas. Accountable for a quality assurance and quality assurance/testing team. Manages vendor relations for complex quality assurance, control and testing applications. Supervises Quality Assurance professionals.

Typically requires a Bachelor’s Degree and 7-10+ years of IT experience with emphasis in quality assurance, control and testing.
OCCU: 9499
Pay Grade: IT08

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IT Icon

Information Technology Pay Plan

Information Technology Pay Plan

Grade

Min

Market

Max

12

$101,657.06

$127,071.33

$158,839.16

11

$90,765.23

$113,456.54

$141,820.68

10

$82,513.85

$103,142.31

$128,927.89

9

$73,673.08

$92,091.35

$115,114.19

8

$65,779.54

$82,224.42

$102,780.52

7

$60,906.98

$76,133.72

$95,167.15

6

$55,877.96

$69,847.45

$87,309.31

5

$50,798.15

$63,497.68

$79,372.10

4

$44,954.11

$56,192.64

$70,240.80

3

$40,137.60

$50,172.00

$62,715.00

2

$36,160.00

$45,200.00

$56,500.00

1

$32,000.00

$40,000.00

$50,000.00

Network and Communication

Family Description


Roles in this job family are accountable for the planning, development, installation, and operation of current and future networks, including telecom, mobile device management, LAN, and WAN. This includes the compatibility of technology between different locations.

Jobs and Descriptions


Network Infrastructure Specialist I

First-level Network and Communication position that typically works within the framework of established operating procedures and in close cooperation with internal and external network support providers to troubleshoot and maintain network and communication user devices and links. Typically focuses on network operations in a WAN/LAN environment, including both data and voice. Within approved standards, places orders for network equipment. Modifies configuration settings and components and installs network cabling and fiber. Implements basic firewalls and routers. Monitors routine network performance. Conducts simple analysis and documentation of configuration management. Prepares documentation for all actions taken. Implements back up configuration.

Typically requires Bachelor’s Degree and 0-2 years of relevant experience.
OCCU: 9547
Pay Grade: IT03


Network Infrastructure Specialist II

Second-level professional position accountable for applying and using experience in the field of network operations and administration and in close cooperation with internal and external network support providers to troubleshoot and maintain network and communication user devices and links of moderate complexity in assigned organizational areas. Focuses on the hardware and software aspects of network operations across multiple platforms of LAN and WAN configurations. Monitors use, capacity, and performance of network systems. Makes recommendations for changes and may implement agreed enhancements. Accountable for installation and implementation of new network and communication equipment or software as required. Maintains effective network security and back up. May provide technical leadership to first level staff. Acts with independence and may be accountable for significant portion of a large project or enhancement.

Typically requires a Bachelor’s Degree and 3-5+ years of IT experience with emphasis in network operations and administration.
OCCU: 9548
Pay Grade: IT06


Network Infrastructure Specialist III

Third-level professional position accountable for more complex network operations and administration and is responsible for seeking solutions outside standardized operational norms and guidelines. Responsible for troubleshooting and maintaining network and communication user devices of moderate complexity or moderate risk/impact in assigned organization area. Focuses on the hardware and software aspects of network operations across multiple platforms of LAN and WAN configurations. Monitors use, capacity and performance of network systems. Makes recommendations for changes and may implement agreed enhancements. May function as team lead or supervisor of lower-level positions.

Typically requires a Bachelor’s Degree and 5-8+ years of IT experience with emphasis in network infrastructure, operations and administration.
OCCU: 9549
Pay Grade: IT07


Network Infrastructure Specialist IV

Fourth-level professional position accountable for the development of network architecture and design. Establishes network standards, platforms, protocols, and devices within the approved architecture. Designs complex networks and communications systems. Coordinates and oversees the planning, and installation of complex networks and communication systems. Conducts high level network performance tuning. Establishes statewide integration and continuity of connectivity. Coordinates the integration with external service providers. Researches developments in network and communication technology, proposes business changes and develops migration and implementation plans. Provides complex technical support in relevant field of discipline. May serve as project lead or provide supervision and technical direction to lower level team members. Mentors less experienced staff.

Typically requires a Bachelor’s Degree and 5-10+ years of IT experience with emphasis in network operations and administration.
OCCU: 9550
Pay Grade: IT08


Network Infrastructure Specialist Team Lead

Supervisory/Managerial position accountable for overall design and performance of networks at the high end of complexity and high risk or impact for assigned organizational areas. Manages multiple teams of network administrators and operations staff. Accountable for portfolio management of multiple applications. May be accountable for team leaders and lower level of Network Infrastructure Managers. Interacts with stakeholders and high level business users. Manages vendor relations. Positions at this level are typically located in the central IT office.

Typically requires a Bachelor’s Degree and 8-10+ years of IT experience with emphasis on network operations and administration.
OCCU: 9551
Pay Grade: IT09

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IT Icon

Information Technology Pay Plan

Information Technology Pay Plan

Grade

Min

Market

Max

12

$101,657.06

$127,071.33

$158,839.16

11

$90,765.23

$113,456.54

$141,820.68

10

$82,513.85

$103,142.31

$128,927.89

9

$73,673.08

$92,091.35

$115,114.19

8

$65,779.54

$82,224.42

$102,780.52

7

$60,906.98

$76,133.72

$95,167.15

6

$55,877.96

$69,847.45

$87,309.31

5

$50,798.15

$63,497.68

$79,372.10

4

$44,954.11

$56,192.64

$70,240.80

3

$40,137.60

$50,172.00

$62,715.00

2

$36,160.00

$45,200.00

$56,500.00

1

$32,000.00

$40,000.00

$50,000.00

Information Technology Systems

Family Description


Roles in this job family are accountable for the analysis, planning, design and development, installation, and operation of multi-platform hardware and software systems either on-premises or in cloud environments. This is exclusive of desktop and networks.

Jobs and Descriptions


Systems Administration Technician

Vocational-level position accountable for working within the framework of established system administration and operating systems policies and procedures. Performs technical writing at the lower end of scope and complexity. Participates in requirements gathering. Participates in Commercial Off the Shelf (COTS) program configuration. Creates lower level systems documentation. Undertakes work at the lower level of risk and complexity. Racks and stacks servers and storage. Participates in the installation of servers. Does patch installation on server operating systems and agency specific applications. Conducts back up runs and recoveries.

Typically requires High School Diploma or high school equivalency and 3-4 years of IT technical experience, often in the IT End User service management support function or a Bachelor’s Degree and 0 years of relevant experience.
OCCU: 9519
Pay Grade: IT03


Systems Administration Specialist I

Applies and uses experience in the field of systems administration and multi-platform hardware and software operating systems to provide a full range of system administration functions within the assigned organizational area and IT function. Configures, tests, installs, and monitors performance of typically mid-range servers. Updates and maintains documentation on the assigned servers. Liaises with vendors on licenses and updates. Performs backups and recoveries as required on assigned servers. Makes recommendations for changes and may implement agreed enhancements. May function as team lead and direct the work of first- level positions. Acts with independence and may be accountable for significant portion of a large project or enhancement.

Typically requires a Bachelor’s Degree and 2-4+ years of IT experience with emphasis in system administration.
OCCU: 9520
Pay Grade: IT05


Systems Administration Specialist II

Second-level professional position accountable for performing complex assignments often requiring the development of new or improved multi-platform hardware and software operating systems and system administration processes or techniques. Accountable for the design, implementation and evaluation of system administration and operating systems. Makes recommendations for process improvement in relevant disciplines. Participates in the development of system administration and operating system standards. Works on and solves complex problems where analysis requires in depth evaluation of various factors. Provides complex technical support in relevant field of discipline. May serve as project lead and provide technical direction to lower level team members. Mentors less experienced staff.

Typically requires a Bachelor’s Degree and 5-8+ years of IT experience with emphasis in multi-platform hardware and software systems administration.
OCCU: 9521
Pay Grade: IT06


Systems Administration Specialist III

Third-level professional position accountable for the development, enhancement and maintenance of multi-platform hardware and software operating systems of moderate complexity and risk or impact for assigned organizational areas. May be accountable for multiple multi-platform hardware and software operating systems and system administration teams. Manages vendor relations for less complex applications.

Typically requires a Bachelor’s Degree and 7-10+ years of IT experience with emphasis in multi-platform hardware and software systems and systems administration.
OCCU: 9522
Pay Grade: IT07


Systems Administration Team Lead

Supervisory-level position accountable for the development, enhancement and maintenance of multi-platform hardware and software operating systems at the high end of complexity and high risk or impact for assigned organizational areas. Manages multiple systems administration teams. Accountable for portfolio management of multi-platform hardware and software operating systems. Supervises team leaders and lower level System Administration Managers. Interacts with stakeholders and high level business users. Manages vendor relations.

Typically requires a Bachelor’s Degree and 10+ years of IT experience with emphasis in multi-platform hardware and software systems and systems administration
OCCU: 9523
Pay Grade: IT09

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IT Icon

Information Technology Pay Plan

Information Technology Pay Plan

Grade

Min

Market

Max

12

$101,657.06

$127,071.33

$158,839.16

11

$90,765.23

$113,456.54

$141,820.68

10

$82,513.85

$103,142.31

$128,927.89

9

$73,673.08

$92,091.35

$115,114.19

8

$65,779.54

$82,224.42

$102,780.52

7

$60,906.98

$76,133.72

$95,167.15

6

$55,877.96

$69,847.45

$87,309.31

5

$50,798.15

$63,497.68

$79,372.10

4

$44,954.11

$56,192.64

$70,240.80

3

$40,137.60

$50,172.00

$62,715.00

2

$36,160.00

$45,200.00

$56,500.00

1

$32,000.00

$40,000.00

$50,000.00

Information Technology Project Management

Family Description


Roles in this job family are accountable for the identification, analysis, planning, execution, and completion of projects for IT solutions of an IT team to ensure projects achieve their goals and meet pre-defined outcomes including contract and external vendor deliverables. This may include process reengineering from an IT perspective, and ensuring that business requirements are translated into effective business technologies.

Jobs and Descriptions


Information Technology Project Manager I

First-level position accountable for determining business needs and translating into functional specifications. Defines systems scope, objectives, and functionality based on user input and understanding of business processes. Provides the basis for the design or modification of information systems through business analysis. Documents requirements. Does technical writing. Typically is assigned work of moderate complexity and moderate impact or risk projects and systems. May be responsible for post-implementation training.

Typically requires a Bachelor’s Degree and 4-7 years of relevant experience.
OCCU: 9513
Pay Grade: IT04


Information Technology Project Manager II

Second-level professional position accountable for determining business needs and translating into functional specifications. Defines systems scope, objectives, and functionality based on user input and understanding of business processes. Provides the basis for the design or modification of information systems through business analysis. Documents requirements. Typically is assigned work on more complex, larger and higher impact or risk projects and systems. Will typically design and devise more optimal systems and processes based on broader experience.  May be responsible for post-implementation training.

Typically requires a Bachelor’s Degree and 6-10 years of relevant experience.
OCCU: 9514
Pay Grade: IT07


Information Technology Project Manager Team Lead

Supervisory position accountable for managing projects which are more complex in nature than a first level Project Manager. Typically has a project portfolio up to $5m. Responsible for project planning, overseeing activities of the project team, identifying appropriate resources needed and developing project plans, timelines and accountabilities. Must be familiar with project scope and objectives as well as role of each team member. Accountable for developing project deliverables and measuring project outcomes. Frequent interaction with both business owners and managers in other IT functions. Manages lower-level project managers.

Typically requires a Bachelor’s Degree and 7-10 years of relevant IT experience. Incumbent often possesses specialized knowledge in an IT discipline.
OCCU: 9515
Pay Grade: IT09


Information Technology Project Manager Supervisor

Supervisory/managerial position accountable for managing projects which are complex in nature, frequently the most complex at an agency level or complex at a statewide enterprise level. Typically has a project portfolio in the range of $5m- $15m. Responsible for project planning, overseeing activities of the project team, identifying appropriate resources needed and developing project plans, timelines and accountabilities. Must be familiar with project scope and objectives as well as role of each team member. Accountable for developing project deliverables and measuring project outcomes. Frequent interaction with both business owners and managers in other IT functions. Manages Project Managers and professional staff.

Typically requires a Bachelor’s Degree and 10+ years of relevant IT experience. Incumbent often possesses specialized knowledge in an IT discipline.
OCCU: 9516
Pay Grade: IT10

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IT Icon

Information Technology Pay Plan

Information Technology Pay Plan

Grade

Min

Market

Max

12

$101,657.06

$127,071.33

$158,839.16

11

$90,765.23

$113,456.54

$141,820.68

10

$82,513.85

$103,142.31

$128,927.89

9

$73,673.08

$92,091.35

$115,114.19

8

$65,779.54

$82,224.42

$102,780.52

7

$60,906.98

$76,133.72

$95,167.15

6

$55,877.96

$69,847.45

$87,309.31

5

$50,798.15

$63,497.68

$79,372.10

4

$44,954.11

$56,192.64

$70,240.80

3

$40,137.60

$50,172.00

$62,715.00

2

$36,160.00

$45,200.00

$56,500.00

1

$32,000.00

$40,000.00

$50,000.00

Information Technology Management

Family Description


Roles in this job family are responsible for oversight and management of the organizational unit’s IT functions and aligning the IT functions and service delivery with the internal business priorities. In addition, roles in this job family develop IT strategies at an enterprise level and for the oversight of enterprise IT initiatives.

Jobs and Descriptions


Information Technology Manager I

Manages the IT business across multiple IT job families with a small number of IT resources (typically fewer than 7 employees). The IT functions managed are less complex in nature than those managed by a level 2 Manager. The incumbent at this level typically oversees the execution of IT plans with the agency and may contribute to IT planning on a larger scale.

Typically requires a Bachelor’s Degree and 4-7+ years of IT experience in multiple functions. May have had supervisory and/or managerial experience.
OCCU: 9502
Pay Grade: IT05


Information Technology Manager II

Manages the IT business across multiple IT job families with a relatively small number of IT resources (typically 7-10 employees). The IT functions managed are moderately complex in nature. The incumbent at this level typically oversees the execution of IT plans with the agency and may contribute to IT planning on a larger scale.

Typically requires a Bachelor’s Degree and 5-8 + years of IT experience in multiple functions. May have had supervisory and/or managerial experience.
OCCU: 9503
Pay Grade: IT10


Information Technology Manager III

Manages the IT business across multiple IT job families with a moderate number of IT resources (typically 10-25 employees). The IT functions managed are complex in nature. The incumbent at this level typically oversees the execution of IT plans with the agency and may contribute to IT planning on a larger scale.

Typically requires a Bachelor’s Degree and 7-10+ years of IT experience in multiple functions. The incumbent will have had IT managerial experience.
OCCU: 9504
Pay Grade: IT11


Information Technology Manager IV

Manages the IT business across multiple IT job families in the large and complex agencies which have a large number of IT resources (typically 25-50 employees) and/or multiple and complex IT functions. Or, has accountability for managing IT functions in the central IT office that have a statewide impact. The nature of the role is impacted by the size of the IT function managed, the complexity, the budget, the focus of planning and the role the incumbent plays in the planning of IT and the oversight of execution. Interacts with business partners and external vendors.

Typically requires a Bachelor’s Degree and 10-12+ years of IT experience in multiple functions and IT leadership roles.
OCCU: 9505
Pay Grade: IT12

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IT Icon

Information Technology Pay Plan

Information Technology Pay Plan

Grade

Min

Market

Max

12

$101,657.06

$127,071.33

$158,839.16

11

$90,765.23

$113,456.54

$141,820.68

10

$82,513.85

$103,142.31

$128,927.89

9

$73,673.08

$92,091.35

$115,114.19

8

$65,779.54

$82,224.42

$102,780.52

7

$60,906.98

$76,133.72

$95,167.15

6

$55,877.96

$69,847.45

$87,309.31

5

$50,798.15

$63,497.68

$79,372.10

4

$44,954.11

$56,192.64

$70,240.80

3

$40,137.60

$50,172.00

$62,715.00

2

$36,160.00

$45,200.00

$56,500.00

1

$32,000.00

$40,000.00

$50,000.00

Information Technology Architecture

Family Description


Roles in this job family are accountable for the establishment, development, and communication of IT policies and standards for all components of IT and for the monitoring of use of technology for consistency with the architectural framework and standards. This is done to ensure technology supports business processes to optimize service delivery to constituents.

Jobs and Descriptions


Enterprise Architect I

Technical architect responsible for the design and implementation of architecture. Evaluates the applicability of technologies and provides input as a team member to influence future IT strategy. Develops less complex plans that require the integration of multiple technologies and IT functional areas. Recommends technical standards across multiple IT functions that may be at an agency or enterprise level. Provides input to decisions that impact a wide range of multi-platform integrated IT systems. Prepares and makes presentations on current and emerging technologies to stakeholders and business partners. May be utilized as an expert resource on statewide enterprise-wide projects.

Typically requires a Bachelor’s Degree and 4-8 years of multi-functional IT experience.
OCCU: 9508
Pay Grade: IT04


Enterprise Architect II

Solutions Architect evaluates the applicability of technologies and provides input as a team member to influence future IT strategy. Develops moderately complex plans that require the integration of multiple technologies and IT functional areas. Recommends technical standards across multiple IT functions that may be at an agency or enterprise level. Provides input to decisions that impact a wide range of multi-platform integrated IT systems. Prepares and makes presentations on current and emerging technologies to stakeholders and business partners. May be utilized as an expert resource on statewide enterprise wide projects.

Typically requires a Bachelor’s Degree and 8-12+ years of multi-functional IT experience.
OCCU: 9509
Pay Grade: IT07


Enterprise Architect III

Business Processes and Solutions Architect evaluates the applicability of leading edge technologies and provides input on a strategic level to influence future IT strategy. Develops complex and high level plans that require the integration of multiple technologies and IT functional areas. Recommends technical standards across multiple disciplines. Due to level of seasoned expertise, makes decisions that impact a wide range of multi-platform integrated IT systems. Prepares and makes presentations on current and emerging technologies to stakeholders and business partners at high levels. Primarily operates at the statewide enterprise level in terms of work and decisions. Is utilized as an expert resource on statewide enterprise projects.

Typically requires a Bachelor’s Degree and 12-15+ years of multi-functional IT experience.
OCCU: 9510
Pay Grade: IT09

Image
IT Icon

Information Technology Pay Plan

Information Technology Pay Plan

Grade

Min

Market

Max

12

$101,657.06

$127,071.33

$158,839.16

11

$90,765.23

$113,456.54

$141,820.68

10

$82,513.85

$103,142.31

$128,927.89

9

$73,673.08

$92,091.35

$115,114.19

8

$65,779.54

$82,224.42

$102,780.52

7

$60,906.98

$76,133.72

$95,167.15

6

$55,877.96

$69,847.45

$87,309.31

5

$50,798.15

$63,497.68

$79,372.10

4

$44,954.11

$56,192.64

$70,240.80

3

$40,137.60

$50,172.00

$62,715.00

2

$36,160.00

$45,200.00

$56,500.00

1

$32,000.00

$40,000.00

$50,000.00

Geographic Information Systems (GIS)

Family Description


Jobs in this family design or coordinate the development of integrated Geographic Information Systems (GIS) spatial or non-spatial databases, maintain or modify existing GIS databases, create graphic presentations of GIS data using GIS hardware or software applications, and perform geospatial data building, modeling, or analysis using advanced spatial analysis, data manipulation, or cartography software.

Jobs and Descriptions


GIS Specialist I

First-level position responsible for capturing, storing, manipulating, documenting, distributing, and displaying geographically referenced information from a variety of sources. Uses utility and data conversion software and manipulates and analyzes data which may include quality assurance, creation, and maintenance of spatial data topology. Compiles, edits, and maintains data in geographic and operational databases. Responds to technical questions from end users and resolves basic problems.

Typically requires a Bachelor’s Degree or four years of experience in GIS.
OCCU: 9490
Pay Grade: IT03


GIS Specialist II

Second-level professional responsible for developing spatial data overlays and comparisons, performing geostatistical analysis, and geocoding, generating, and analyzing grids, surfaces, routes, and networks. Reviews procedures and applications to ensure data integrity, compatibility with existing systems and compliance with standards, policies and other guidelines. Provides technical support and training to end users, responds to complex questions, and resolves user problems.

Typically requires a Bachelor’s Degree and 1-3 years of experience in GIS.
OCCU: 9491
Pay Grade: IT04


GIS Specialist Team Lead

Supervisory position accountable for providing consultative guidance and technical expertise in geodatabase analysis and design, geographic information application programming, spatial data and technology integration, remote sensing applications, network and route analysis, and web mapping applications. Provides GIS project management and supervision. Develops and analyzes complex specifications such as flowcharts, logic, and work flow diagrams. Supervises GIS professionals.

Typically requires a Bachelor’s Degree and 3-5 years of experience in GIS.
OCCU: 9492
Pay Grade: IT06


GIS Specialist Supervisor

Supervisory/Managerial position accountable for directing and coordinating Geographic Information Systems (GIS) projects that are complex in nature within an agency or between multiple agencies. Integrates GIS technology throughout agencies and existing systems and improves services and operation through the use of spatial data. Creates, adopts, and modifies GIS standards and procedures. Responsible for project planning, overseeing activities of the project team, identifying appropriate resources needed and developing project plans, timelines and accountabilities. Must be familiar with project scope and objectives as well as role of each team member. Manages the work of GIS professionals.

Typically requires a Bachelor’s Degree and 5-7 years of experience in GIS and two years of supervisory experience.
OCCU: 9493
Pay Grade: IT08

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IT Icon

Information Technology Pay Plan

Information Technology Pay Plan

Grade

Min

Market

Max

12

$101,657.06

$127,071.33

$158,839.16

11

$90,765.23

$113,456.54

$141,820.68

10

$82,513.85

$103,142.31

$128,927.89

9

$73,673.08

$92,091.35

$115,114.19

8

$65,779.54

$82,224.42

$102,780.52

7

$60,906.98

$76,133.72

$95,167.15

6

$55,877.96

$69,847.45

$87,309.31

5

$50,798.15

$63,497.68

$79,372.10

4

$44,954.11

$56,192.64

$70,240.80

3

$40,137.60

$50,172.00

$62,715.00

2

$36,160.00

$45,200.00

$56,500.00

1

$32,000.00

$40,000.00

$50,000.00

End User Support

Family Description


Roles in this job family provide support to users of technology through set up and troubleshooting of desktops, PCs, laptops, tablets, scanners, and other peripheral equipment. In addition, roles in this family are accountable for service management.

Jobs and Descriptions


Client Support Technician I

Provides standard Tier 1 support as the first level of contact at an IT service desk. Answers questions and gives information, advice, and instructions to clients on such issues as email, password reset and communication devices. Primarily focuses on understanding the issue to be resolved and solves disruptions and problems within the defined scope of Tier 1 standards and protocols. Escalates calls to a higher level of support within given time guidelines.

Typically requires High School Diploma or high school equivalency and relevant technical knowledge and an understanding of office automation and office systems operating environments and/or communication devices and 0-2 years of experience.
OCCU: 9483
Pay Grade: IT01


Client Support Technician II

Provides support for issues escalated from Tier 1. Issues may vary from simple to the more complex but incumbents at this level handle issues of moderate complexity. Primarily focuses on understanding the issue to be resolved and solves disruptions and problems within the defined scope of Tier 2 standards and protocols. Escalates calls to a higher level of support within given time guidelines.

Typically requires High School Diploma or high school equivalency and relevant technical knowledge, an understanding of office automation and office systems operating environments and/or complex communication devices and 1-3 years of end user support experience.
OCCU: 9484
Pay Grade: IT02


Client Support Technician III

Provides a full range of on-site and remote end user support primarily in an office automation and office systems operating environment. Also, provides support for complex communication devices. Provides technical support to clients by identifying, analyzing and resolving client issues. Issues may vary from simple to the more complex but incumbents at this level handle the more complicated issues. Based on nature of issues resolved, does analysis on problem issue trends and provides input on pro-actively addressing these problems.

Typically requires High School Diploma or high school equivalency and relevant technical knowledge, an understanding of office automation and office systems operating environments and/or complex communication devices and 2-4 years of end user support experience.
OCCU: 9485
Pay Grade: IT03


Client Support Technician Team Lead

Accountable for supervision of a team who provide IT end user contractual service management support services. Responsible for supervision of the provision of IT end user service management support including a portfolio of software and hardware products. Oversees end user start up and ongoing usage training. This position typically exists in an environment where a small team of IT end user support staff is required due to number of end users supported.

Typically requires High School Diploma or high school equivalency and 5-8 years of experience in an IT end user support environment.
OCCU: 9486
Pay Grade: IT05


Client Support Technician Supervisor

Accountable for management of team leader and/or supervisor of team who provide IT end user contractual service management support services. Responsible for providing the oversight of the provision of IT end user service management support including a portfolio of software and hardware products. Has input into the evaluation of new products. Oversees end user start up and ongoing usage training. A position at this level exists due to the size, scope, and complexity of the end user service management services and population and its impact on the size of the IT end user service management support team.

Typically requires a Bachelor’s Degree and 7-10+ years of experience in an IT end user service management support environment.
OCCU: 9487
Pay Grade: IT06

Image
IT Icon

Information Technology Pay Plan

Information Technology Pay Plan

Grade

Min

Market

Max

12

$101,657.06

$127,071.33

$158,839.16

11

$90,765.23

$113,456.54

$141,820.68

10

$82,513.85

$103,142.31

$128,927.89

9

$73,673.08

$92,091.35

$115,114.19

8

$65,779.54

$82,224.42

$102,780.52

7

$60,906.98

$76,133.72

$95,167.15

6

$55,877.96

$69,847.45

$87,309.31

5

$50,798.15

$63,497.68

$79,372.10

4

$44,954.11

$56,192.64

$70,240.80

3

$40,137.60

$50,172.00

$62,715.00

2

$36,160.00

$45,200.00

$56,500.00

1

$32,000.00

$40,000.00

$50,000.00

Data Management

Family Description


Roles in this job family are accountable for the design, creation, customization, testing, installation, and maintenance of data management information systems and controls to meet end user requirements.

Jobs and Descriptions


Data Analyst I

First-level Data Management position that is typically involved in assisting in designing and maintaining a database. Assists in the design, testing, and modification of data management applications and controls. Responds to ad hoc report requests that are routine in nature. Executes patch management of databases. Executes low level table management. Conducts low level and routine monitoring of data by users. Runs data analytics tools. Responsible for singular, low risk and low impact tasks.

Typically requires a Bachelor’s Degree and 0-2 years of relevant experience.
OCCU: 9533
Pay Grade: IT03


Data Analyst II

Second-level professional position accountable for applying and using experience in the field of data management to prepare moderate to complex data systems and analysis specifications and install and test data management systems. Conducts data modeling and design services. Tunes database applications for optimal performance. Supports the design of detailed conceptual data models and the translation into outline designs. Migrates data management systems into operational environments while ensuring data security and integrity. May provide technical leadership to first level staff. Runs moderate to complex data analytics tools. Acts with independence and may be accountable for significant portion of a large project or enhancement.

Typically requires a Bachelor’s Degree and 2-5+ years of IT experience with emphasis in data management.
OCCU: 9534
Pay Grade: IT07


Data Analyst III

Third-level professional position accountable for developing data management architecture and the design and maintenance of complex organizational data models within the approved architecture. Monitors and identifies trends in data usage and opportunities for the reduction of data usage. Designs, develops, tests and implements complex data management systems. Establishes encryption standards and data recovery systems and processes. Runs complex data analytics tools. Establishes standards in naming conventions. Provides complex technical support in relevant field of discipline. May function as team lead or supervisor of lower-level positions. Mentors less experienced staff.

Typically requires a Bachelor’s Degree and 5-8+ years of IT experience with emphasis in data management.
OCCU: 9535
Pay Grade: IT08


Data Analyst IV

Fourth-level professional position accountable for the development, enhancement, and maintenance of databases of moderate complexity and risk or impact for assigned organizational areas. May be accountable for multiple databases and data management teams. Manages vendor relations for less complex applications. May serve as project lead or provide supervision and technical direction to lower level team members.

Typically requires a Bachelor’s Degree and 7-10+ years of IT experience with emphasis in data management.
OCCU: 9536
Pay Grade: IT09


Data Analyst Team Lead

Supervisory/Managerial position accountable for the development, enhancement and maintenance of databases at the high end of complexity and high risk or impact for assigned organizational areas. Manages multiple data management teams. Accountable for portfolio management of multiple data management applications. May be accountable for team leaders and lower level of Data Management Managers. Interacts with stakeholders and high level business users. Manages vendor relations.

Typically requires a Bachelor’s Degree and 10+ years of IT experience with emphasis in data management.
OCCU: 9537
Pay Grade: IT10

Image
IT Icon

Information Technology Pay Plan

Information Technology Pay Plan

Grade

Min

Market

Max

12

$101,657.06

$127,071.33

$158,839.16

11

$90,765.23

$113,456.54

$141,820.68

10

$82,513.85

$103,142.31

$128,927.89

9

$73,673.08

$92,091.35

$115,114.19

8

$65,779.54

$82,224.42

$102,780.52

7

$60,906.98

$76,133.72

$95,167.15

6

$55,877.96

$69,847.45

$87,309.31

5

$50,798.15

$63,497.68

$79,372.10

4

$44,954.11

$56,192.64

$70,240.80

3

$40,137.60

$50,172.00

$62,715.00

2

$36,160.00

$45,200.00

$56,500.00

1

$32,000.00

$40,000.00

$50,000.00